FREQUENTLY ASKED QUESTIONS
RECEPTION CENER
HOW MANY GUESTS CAN THE EVENT CENTER ACCOMODATE?
Whether you're hosting a small, intimate dinner, or a large open house, our reception and event center has space to accommodate your event. When you book at Highland Gardens, you have access to the luncheon/ceremony room, our main reception hall unique with a live indoor garden, outdoor waterfall space, and outdoor pavillion.
There are a wide array of layout possibilities to help cater whatever size of event you may need. After booking your date, we will design a customized plan with you at a scheduled planning meeting.
HOW LONG DO I HAVE USE OF THE FACILITY?
Our listed rates are all inclusive, and give you access to the facility for the entirety of your special day, 9am-11pm. Tables, linens, and chairs will be set up and ready for use in the morning. Our goal is to make your event as stress free as possible; dance the night away, and don’t worry about take down of the tables, linens, or chairs. We’ve got you covered. If you have special catering or setup needs before your event, please contact your event manager for appropriate arrangements.
WHAT TIME CAN I SET UP? WHAT TIME DO I NEED TO CLEAN UP?
Your set up time begins as early as 9am the day of your event, with clean up at 10:30pm. Our staff will handle the set up and take down of tables, chairs, and linens. Your party is responsible for all food and personal decor clean up. This includes the kitchen, busing tables, etc. At the end of the event, please remember to take everything that is yours and we will do the rest. All rental items must be removed night of the event by 11pm.
WHAT IS INCLUDED WITH THE KITCHEN DURING MY EVENT?
Our full commercial kitchen is included in the pricing of your event. Whether it's a formal dinner or a simple open house, the kitchen comes stocked with necessary cookware and serving equipment. Come in and see our stainless steel counters, large freezers and refrigerators, ice machine and commercial range/hood. Our kitchen makes food preparation and service quick and easy. We do not have restrictions on catering, so feel free to schedule a caterer of your choice, or simply do it yourself. However, we do ask that if you use the kitchen, you plan for cleanup of this space.
IS THERE A DEPOSIT TO RESERVE MY DAY?
A $500 deposit is required to reserve your date. The amount paid will be subtracted from the total balance of your event. Payment in full is due three weeks before the scheduled event. If for any reason you need to cancel your event, the $500 deposit is non-refundable, unless your date is re-booked by another party. In the instance that you need to change your event date, you will need to request a cancellation in writing of the original date and select a new available date. Please refer to the same scheduling calendar used to check for availability and send the request in writing to Maria 801.420.3646.
ADDITIONAL INFORMATION
No alcohol or open containers of any kind anywhere on the property. Including wine, champagne, hard liquors, beer, wine coolers, etc.
Noise ordinance per city code prohibits loud music after 10:30pm.
Due to the nature of venue being a greenhouse with a glass roof, there may be minimal drips on rainy or snowy days.
Also, be aware that on particularly hot summer days we are able to cool the atrium to about 75 degrees.
Venue provides an Event Coordinator to help plan set up details along with a Day of Hostess. Tips appreciated for these roles.