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FREQUENTLY ASKED QUESTIONS

 

RECEPTION CENER


HOW MANY GUESTS CAN THE EVENT CENTER ACCOMIDATE?

Whether you're hosting a small, intimate dinner, or a large open house, our reception and event center has plenty of space to accommodate your event. When you book at Highland Gardens, you have access to both the luncheon/ceremony room, and our main reception hall, unique with live indoor gardens.  

There are a wide array of layout possibilities to help cater whatever size of event you may need. After booking your date, we will design a customized arrangement plan with you at a scheduled planning meeting


HOW LONG DO I HAVE USE OF THE FACILITY?

Our listed rates are all inclusive, and give you access to the facility for the entirety of your special day, 9am-11pm.  Tables, linens, and chairs will be set up and ready for use by 9am. Our goal is to make your event as stress free as possible; dance the night away, and don’t worry about take down of the tables, linens, or chairs. We’ve got you covered. If you have special catering or setup needs before your event, please contact your hostess for appropriate arrangements.


WHAT TIME CAN I SET UP? WHAT TIME DO I NEED TO CEALN UP?

Your set up time begins at 9:00 a.m. the day of your event, with clean up at 11:00 p.m. Our staff will handle the set up and take down of tables, chairs, and linens.  Your party is responsible for all food and personal decor clean up. This includes the kitchen, busing tables, etc. At the end of the event, please remember to take everything that is yours and we will do the rest.


WHAT IS INCLUDED WITH THE KITCHEN DURING MY EVENT?

Our full commercial kitchen is included in the pricing of your event. Whether it's a formal dinner or a simple open house, the kitchen comes stocked with necessary cookware and serving equipment. Come in and see our stainless steel counters, large freezers and refrigerators, ice machine, commercial range/hood, and dishwasher.  Our kitchen makes food preparation and service quick and easy. We do not have restrictions on catering, so feel free to schedule a caterer of your choice, or simply do it yourself! However, we do ask that if you use the kitchen, you plan for cleanup of this space.


IS THERE A DEPOSIT TO RESERVE MY DAY?

A $500 deposit is required to reserve your date; the deposit is subtracted from the total balance of your event. Payment in full is due three weeks before the scheduled event. In the instance that you need to change your event date, refer to the same scheduling calendar used to check for availability. If for any reason your event is cancelled, the $500 deposit is non-refundable, unless your date is re-booked.


ADDITIONAL INFORMATION

  • No alcohol or open containers of any kind anywhere on the property, please.  Including wine, champagne, hard liquors, beer, wine coolers, etc.
  • Noise ordinance per city code prohibits loud music after 10:30 pm.
  • Due to the nature of our atrium facility, there may be minimal drips on rainy or snowy days.
  • Also, be aware that on particularly hot summer days we are able to cool the atrium to about 75 degrees.